Masconomet Health Care at 123 High Street in Topsfield, Massachusetts

Customer Reviews about Masconomet Health Care

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  My father was transferred to Masconomet from a local hospital on Friday afternoon. By the following Monday evening, he had not yet been showered and shaved. When I asked the staff about when he was scheduled to be showered and shaved, two staffers had to locate a binder and look up when his shower was scheduled. My father was sitting in a hallway nurse's station with other patients with a meal tray in front of him that consisted of a small, cold square of pizza, a sad looking garden salad, and a bowl of cold tomato soup, not touched. I attempted to shave my father myself once I wheeled him back to his room. He was too distraught and tired for me to do so, after having been in a hospital for a week, and so I called for someone to help him to bed. After a lengthy wait, an overburdened staffer put my father to bed in his clothes, not his pajamas, of which I had provided the staff with half dozen pair. It had been three days and my father had still not been given a substitute medication as per the very competent intake nurse's instruction. The building is lovely; the care I witnessed this evening was unacceptable. I will be actively seeking to transfer my father to a better facility immediately.
  February 04, 2017

  by Barbara Boulay

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About Masconomet Health Care in Topsfield